Account Deletion Request

Before You Submit

Please read and understand the following before requesting account deletion:

• You must cancel any active subscriptions before submitting this request
• Your account cannot be retrieved after deletion
• Account deletion may take up to 30 days to complete
• Account data may exist in encrypted backups for up to 1 year
• Identity verification may be required before deletion can proceed
• De-identified screening data is retained for research purposes
• Protected Health Information (PHI) is not retained after deletion
• Business Associate Agreement (BAA) terms continue to apply